How To Create A Jira Template

Why People Apply And Love Upshot Templates for Jira

How does your team create Jira problems? Aren't they sick of scrolling through the same fields and typing in the same data over and over again? Have they ever fabricated mistakes when throwing in tickets in a bustle? Facing a big and increasing number of tasks, teams are ofttimes inclined to come upwards with blueprints for their activities — especially those complex and relying on repetitive patterns. In this article, we explain why people do so and how organisations tin can benefit from Event Templates for Jira.

What's the trouble with manual issue creation in Jira?

People who track their work in Jira usually spend a big chunk of their working time in this software, and issue creation is an exceptionally time-consuming process. Especially if you have to re-create the same heavy Epic with Stories and Sub-tasks under them over and over again. These tasks can also be described in different words each time, which makes them more difficult to standardize. Of course y'all can always clone such tickets, but cloning works only within the same project — to move it afterwards, you need to perform another operation, which is not merely user-friendly. What if you have to clone this Ballsy several times a week for dissimilar teams?

Another drawback of doing information technology manually is the human gene, which causes unforced errors and mistakes. We were curious about how strong an impact it has on our work, and so we performed a small test at Deviniti. With a groovy script, we checked how many problems in our own Jira were updated right after cosmos. We were stunned with the result, as information technology turned out that 28% of manually created Jira issues are instantly updated afterwards due to mistakes made during cosmos. Such tickets tin provide incorrect or incomplete information, which then costs 2 times the price, as several people are involved into getting it right. What's more, new users who take never seen Jira before may find it complicated to file a ticket at all, since we all know that Jira is definitely an avant-garde piece of software. All this eventually causes losing money by companies twenty-four hours by day — the bigger enterprise, the more. Information technology leads us to the necessity for automation of issue cosmos, which tin can be done by templating common tickets.

Our internal research showed that 28% of manually created Jira issues are instantly updated afterwards due to mistakes made during creation.

What is a template?

Generally speaking, templating is applying a pre-produced course to the source material. Nosotros can trace back as far as to Medieval artisans to discover they were already familiar with such a concept. A blacksmith would ever have a couple of molds, whereas a shoemaker would have pieces of prepared skin and a stencil. Over time, a big variety of tools appeared that helped people produce more appurtenances in less time and maintain the best possible quality of their crafts. The technological progress enabled cosmos of more complex templates — this fashion handcrafted books got replaced by printing printing, for example. This procedure eventually led to manufacturing and industrial production, which is almost entirely based on templating. Otherwise it would be impossible to build Ford Model T, let alone Tesla.

Speaking in terms of Jira, such a Tesla could exist an Epic structure, having its bigger parts as Stories and the smaller ones equally Sub-tasks under them. Past applying technology, you can template and automate producing each function of an electric vehicle, as well equally y'all can create an Ballsy template in Jira with all the Stories and Sub-tasks attached to automate its creation, using the Issue Templates app.

*Tesla Model South is a loftier-tech complex template.* Source: Wikimedia Commons

Templates environment us everywhere in our daily life, if we look at information technology closely. They are a natural matter to everyone, because human brain is built to structure thoughts and emotions as patterns, which oftentimes brand us biased towards a particular behaviour or worldview. Templated behavior are better known every bit stereotypes — a word that originally used to mean the abovementioned printing prints.

In the fast-pacing and ever-changing world that we live in, templates need to be flexible. A good instance from our household is a cooking recipe — you basically follow a pattern, but you may tweak it a picayune bit here and there (add more than table salt, take red pepper instead of green, stir for 5 minutes longer, etc.). If we were to plan our cooking in Jira, we could fill up a template in with variables to have those tweaks into account.

If we get back to the Information technology earth, nosotros'll encounter that almost every modern solution on the market provides some kind of templates for its elements. Since everything is editable in the digital realm, software templates become the nearly useful, especially when you lot piece of work in an Agile environment like Jira. Using MailChimp, Wordpress or Hugo, y'all create a layout only once, which then autocompletes your form, and you merely change it slightly according to the ongoing needs. Creative software like Photoshop or Ableton Live includes a bunch of presets for different settings, furnishings and plugins available, which is a must have for beginners, as they permit to start using these tools faster and learn by deconstructing and trying to re-create them. Unfortunately, Jira doesn't feature ticket templating out of the box, so we've developed Issue Templates to fill up in this gap and aid maintain your team'southward performance at a high level.

The app'due south history started 5 years ago. The first versions required deep noesis of Jira to implement, and it took nigh ii hours to configure it before the get-go employ. At present information technology is much easier — yous can employ the app right later installation, as the template repository project is created automatically, and you tin can choose a sample template on the Become Started folio to run across how this thing works.

*The Get Started screen in Issue Templates for Jira Cloud*

Why people love Issue Templates for Jira?

Event Templates very quickly became a critical plugin for our Jira instance.

Chip Pascoe, Blizzard Entertainment'southward Process Engineer

Over 1200 companies around the globe use Effect Templates, including Audi, Deloitte, Cisco and Hewlett Packard. Here are top 3 reasons for choosing this solution.

It is fast

We ofttimes hear people complaining about the amount of time spent in Jira at work. The showtime principle of the Active Manifesto says that we should value individuals and interactions over processes and tools, and this is where Consequence Templates are needed. If your team often encounters creating standard tasks, you can take this brunt off them by introducing a set of useful templates to your workflow. By having autocompleted fields on the Create Issuescreen, users tin can driblet in even the heaviest Epic in less than 10 seconds! Then y'all tin quickly find bug created from a particular template with ii JQL functions, createdFromTemplateKey and createdFromTemplateName.

It is good

Templates enforce a consequent rundown of points to be included into an issue. In result, the chances are slim that someone forgets to add together an of import piece of data or accidentally leaves some fields empty. Even if such a thing happens, you can e'er apply a template to the electric current issue to fix information technology. The app volition too help to improve operation of new members of your team — instead of having someone teach them how to file tickets, they'll instantly jump on board thanks to a option of templates that you create for them.

It is smart

By performing audits of the repository from time to time, you lot tin can ameliorate your templates on a regular ground to ensure that they see your business requirements and fit the clients' expectations. With the latest release, y'all can manage all your templates, provide new variables or change the scopes of fields to be copied under the repository Project settings.

If yous'd like to larn more most Issue Templates for Jira Server or Cloud , take a costless 30-day trial from the Atlassian Marketplace or read the Server or Cloud documentation . You can also volume a live demo via Calendly or watch the tutorial for Deject and Server versions, if you lot'd like to see the app in action. Read more on the subject of Issue Templates for Jira: